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Second Signal Helps Small Town Firefighters Save Lives and Property

“This technology is helping shave minutes off the response time of volunteers,”

“In firefighting, time saved is lives saved, property saved, and money saved. If we can get to a fire a minute faster, that much less damage has occurred."

"The technology helps volunteer fire departments make great strides in their response times."

Chief Daniel R. Small
Cumberland Fire Department

"The ‘catch-up’ feature that lets us listen to recorded radio traffic is awesome. In the past, it could take quite a while to figure out what the incident was about, who was assigned, what they were going to do, and so on.

Now I can figure this out in a matter of minutes, and make decisions that will help.”

Deputy Chief Daryl Rawnsley

Using cutting edge technology, Second Signal is helping fire departments across the country better respond to daytime emergencies.

Thursday October 18, 8:43 am ET

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WCSH TV Report
 

CUMBERLAND, Maine, Oct. 18 2007 -- Finding enough manpower during the day is getting more difficult each year for thousands of fire departments across the country. As communities change, call-responders working further away are less able to drop everything and come to the aid of their community. "What once were working towns are becoming bedroom communities. The brave men and women who volunteer just don't work as near by any more," says Andrew Pollack, founder of Second Signal.

Pollack, a Lieutenant in his town of Cumberland, Maine, developed the technology to help bring some of those more distant firefighters back when they're really needed.

"The solution is getting more information to people so they can make that decision to leave work knowing they're not wasting their time," Pollack explains. "When you work 20 miles away you can't just leave work for every false alarm or burnt pot roast. When you call in and hear the first guys on scene saying they've got a working structure fire, you know they need you -- even if you're not the first on scene."

Second Signal automatically notifies members that something is up by sending a text message to their cell phones or pagers. When a member sees that message, they just call a local telephone number and can hear all of the radio traffic from when the call was dispatched, right up to the current moment. The recording skips over the time when the radio is quiet, so a member quickly catches up when they call in.

The system has been in use in Cumberland, Maine for over two years now, and has recently begun expanding to other departments across the country. "I wouldn't dare not have this available to the crews now...," said Cumberland's Chief Daniel Small in a recent interview.

More than 90 percent of U.S. fire departments rely on call-responders for some or all of their firefighters and nearly all are struggling with this manpower problem. Second Signal was designed to be practical and affordable for these departments.

Second Signal is now available with local telephone access throughout most of the United States. For more information, visit their web site at http://www.SecondSignal.com.

Contact: Andrew Pollack
President, Second Signal
Andrew_Pollack@SecondSignal.com
3 Candlewick Lane
Cumberland, Maine 04021
Phone: +1-207-221-2547

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